For immediate assistance and more information on our services and features, browse through the information below. You can find answers to most questions in just a few minutes. If you are unable to find your answer using our website's help pages, contact us via the contact form at the bottom of this page. We will be happy to assist you. | |
Placing an Order
Questions About Orders You have Already Placed
General Questions
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Placing an order: Find the items you want First you will need to browse or search for the items you would like to order. If you do not find what you are looking for in the Diplomat-Store, simply contact us. |
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Add the items to your shopping cart: What does the auto delivery option mean? Proceed to checkout Sign in Enter a shipping address
Order confirmation |
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Questions About Orders You have Already Placed When will my order arrive? Up to 5 business days (upon the approval of the MB380 form) – delivered to your shipping address. |
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How will the charge from Diplomat-Store appear in my credit card statement? Is there any possibility that items may be damaged during the shipping process?Diplomat-Store has taken all the necessary precautions in order to ensure that products will reach you in optimal condition. Each product is wrapped with a custom made hard cardboard box and is sealed in a specially designed plastic shrink cover. |
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General Questions: Why should I choose to buy from Diplomat-Store? Diplomat-Store offers original, premium tax-free products at highly competitive prices. Our company sets extremely high standards of product quality with personal customer service. |
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Does your company hold any registered trademarks? Does your company sell only genuine products? Can anyone purchase Tobacco and Alcohol products from this site? What is SSL? |